Shipping & Returns Policy

Hearthline Decor ships decor goods with attention to packaging, fragile surfaces, and clear customer communication. This policy should be finalized with the live fulfillment provider before accepting real orders.

Shipping

Estimated shipping windows are shown during checkout when available. Oversized, fragile, or heavy decor pieces may require additional handling time.

Returns

Eligible unused items may be returned within the posted return window. Returned items should include original packaging and must be checked before refunds are issued.

Damaged Items

If an item arrives damaged, customers should contact support with order number, packaging photos, and product photos so the issue can be handled quickly.